DEPOSIT, PAYMENT & CANCELLATION POLICY
For all bookings a 25% deposit is required within 7 days of making a reservation. Please note that a Reservation is not confirmed or secure until this deposit requirement has been met. Martineli Residence reserves the right to automatically release any accommodation being held where the required deposit has not been received within the stated period.
The balance of the accommodation and all transfers must be paid in advance and in full no later than a month prior to the guest’s arrival. Martineli Residence reserves the right to cancel the booking should payment not be received. If a booking is made less than 30 days prior full payment is required.
30 – 0 days prior to arrival a 100% cancellation fee will apply
Maximum number of guests at any time of stay is 10 people. Organizing and throwing parties during your stay is not encouraged by
• Change of linen twice a week
• Technical assistance for all facilities